Facilitation of the team work is a process in which a person accepted by all team members, who is independent and neutral in relation to the team and does not have decision-making rights, leads the team work process in order to:
- Improve the efficiency of the team and each of its members;
- Help the group identify and solve problems;
- Support the decision-making process.
The facilitator is someone who supports a team or group in finding innovative and creative solutions. Their task is to construct such a facilitation process that will enable the participants to achieve their goals (or unleash their potential) in the most optimal way.
The facilitation process involves three parties:
- The facilitator responsible for the process;
- The team, whose role is to develop solutions;
- The leader of the task responsible for substantive assessment of the process.
Facilitation is based on a wide variety of methods and techniques of group work, used depending on the purpose of the meeting.
Most frequently facilitation is used for:
- Creation of business strategy (e.g. sales strategy, product implementation strategy);
- Planning (e.g. career paths, employee development);
- Sharing best practices within the team or organisation;
- Generating ideas;